State Farm® Insurance Agent Matt Gross

"Matt was easy to work with when we were closing on our house. We had to change insurance companies- to State Farm - shortly before closing and he helped us out fast!"

"Lorrie, the agent I worked with at Matt Gross agency was very friendly and helpful. She was upfront with the quotes and explained things in detail. The rates were a little better so that was good but what I really liked was working in person with the same person rather than talking to a different person every time like at my last agency. If your rates went up with another agency I’d give this place a try."

"Matt has been great to work with -- always available and responsive! Highly recommend."

"I have been working with Matt’s office over 15 years. I have never had a single problem, even when filing a claim. Lorrie really knows her stuff. She is always responsive, kind and helpful. Definitely a five star agency!"

"Matt replaced my retired insurance agent, who I worked with for 30 years. I have been extremely pleased at with Matt and his level of responsiveness and direction. He has an excellent office team who provide timely and helpful support. I highly recommend."

"I have been dealing with the Statefarm agency in Western Springs for well over 50 years. Home, cars & suplimental insurances. There has been several agents, but the one constant is the girl (Lori) at the front desk. She is phenomenal."

"We really appreciate Matt & Lorrie, the service has been top notch. Always ready to help with our needs as well as taking time to explain the details with patience. And that's professionalism, thank you! Gregg& Debra"

"Matt and Lorrie are amazing! Very attentive to all of my questions or requested updates. I have been with them for 14yrs."

"I highly recommend Matt Gross State Farm agency, great service throughout the years"

"Thank you Matt & Lorrie for the superior level of service you provide. Whenever we needed them they were prompt, expedient and always solved our issue. Awesome team!!"

"There for me when I needed their assistance. Much appreciated!"

"I have been with State Farm/Matt Gross for years.and have received nothing but impeccable service.Lori has gone out of her way to help resolve any issues that have come up,I wouldn’t go anywhere else."

"Lorrie has been so helpful and quick with answers to questions any time I call."

"I highly recommend Matt Gross and his team. Both he and his assistant, Lorrie are professional, responsive, helpful, and kind. They listen carefully and respond thoughtfully. We have been with State Farm for decades, and recently transitioned to Matt Gross's team after our State Farm agent retired. We're delighted with the transition and responsiveness."

"Quick responses and always willing to answer questions!"

"We've had our home and auto insurance with Matt's office for over 20 years and have always received nothing but exceptional service from Matt & Lorrie."

"Matt and Lorrie are the best. Whenever I have a question they go beyond to make sure it’s answered. Matt and Lorrie always ask how my family and I are, it’s not just business to them. They treat us like family."

"My family & I have been using the same State Farm agent for years. When it comes to knowing your customers they know you very well. which makes all the difference in the world. Great people to work with and they help you with your needs."

"My experience with Matt Gross State Farm Insurance has consistently been positive, since I switched Insurance Agency's about 4 years ago. Lorrie Soltwisch is a pleasure to work with. She is very helpful and quick to respond to questions or inquiries I might have."

"I’m truly & very satisfied with my agent Matthew Gross & Lorrie Soltwisch they go beyond to answer my questions & always gets back to me right away with my answers. State Farm is my vehicle insurance & life insurance."

"Had a great experience with Lorrie and Matt. We actually left State Farm for a better rate a couple of years ago but they reached out to rebid our policy last year. They answered all of our questions and made sure we had the coverage we needed for a much better rate than we we’re currently paying. They are truly invested in getting to know your needs and making sure you feel comfortable with your policy."

"I would wholeheartedly recommend Matt Gross’ State Farm office in Western Springs. I have been a client for years and have never experienced anything other than very professional, personal and friendly service."

"Excellent customer service and support. Competitive pricing very accessible."