State Farm® Insurance Agent Matt Gross

"My wife Cathy and I are delighted to be with Lorrie and Matt at his State Farm Agency. We truly receive personal service with a smile!"

"My family has used the State Farm agency in Western Springs for over 50 years. Though the agents themselves have changed over time, the level of service provided has remained outstanding. A key factor is Lorre, who has been with the agency for an amazing 47 years! She has been a huge help to me as I assumed responsibility for my aging parents' affairs, proactively alerting me to things I needed to address and offering suggestions of how best to ensure that they were well protected. I have also been pleased with State Farm's pricing. I recently shopped the policy on my parents' vacation home as a due diligence effort, and the "more local" agency was 44% higher even with a higher deductible. Needless to say, I'm staying with the Matt Gross State Farm agency and recommend them to everyone!"

"I had a horrible customer service experience with my previous insurance provider, Geico. This led me to inquire about insurance (home+auto) with State Farm. They provided excellent customer service and were able to increase coverage while saving me hundreds of dollars over Geico. I highly recommend!"

"Matt was excellent. Good customer service with clear and knowledgeable answers. The pricing was very competitive. I highly recommend this agency. Mike Griswold Western Springs, IL"

"Lorrie and Matt are true professionals and have the expertise to get the job done! Unlike my previous experience with a different State Farm office, this office gets whatever you need done without having to call again or check to see if it was done! They knew how to cater to all of our insurance needs."

"Veronica was prompt to respond to my insurance quote questions. She allowed me time to shop around, but in the end her quote was the best. I'm very happy with my experience, and will continue to give State Farm my business."

"Matt and his agents are friendly, helpful and timely in their responses."

"Always great service that is attentive and personalized. I have moved around and had other State Farm agents. This office is by for the best!"

"Thank you Lorrie for being very helpful and kind!"

"I’ve been a customer with matt for over 10 years. Him n Lori makes you feel like apart of their family great customer service and always handle my affairs in a professional manner. I sleep well at night knowing that in the event anything goes wrong I can just call MATT and he will take care of it."

"Matt and his staff could not have been more helpful. He review our insurance needs and explained all areas to us. I have recommended to several other friends."

"Simply put, Matt is excellent! His knowledge of insurance and the industry is phenomenal and his ability to explain all the ins and outs of different insurance products is incredible. His customer service is top class and i can confidently and without hesitation refer anyone looking for any insurance solution or product to speak with him."

"Matt's team is top shelf! Lori was wonderful to work with in regards to helping me with my new home ownership. She went above and beyond and walked me through everything!"

"They are always so nice & ready to help! Lorrie knows me by name, and the whole team are just so kind, businesses like these are hard to find."

"The experience was great getting my mom set up the outcome was great she was able to get some good quotes for auto and rental thanks"

"El servicio es excelente se toman el tiempo para atender todos tus preguntas"

"Have been with this office for over 43 years, 1st when it was Bob Mueller’s and now Matt’s. Lorrie has been a phenomenal part all of these years! She’s awesome!! As I always tell people, wherever Lorrie goes…. I’m going! The rest of the office is excellent, helpful and courteous, but Lorrie is absolutely the best!!. Kent Cloninger"

"I’m truly & very satisfied with my agent Matthew Gross & Lorrie Soltwisch they go beyond to answer my questions & always gets back to me right away with my answers. State Farm is my vehicle insurance & life insurance."

"Very timely and helpful"

"I am a new customer to State Farm. Very happy with the office very professional and courteous. Very happy."

"I really like Matt he is very good in helping people very understanding if you have insurance you really should deal with Matt you won’t be disappointed. I was giving"

"Everybody working in this firm has been very helpful. They get back to you real quick if your getting any issues or wanting to change something on your insurance."

"Great experience moving my home and auto coverage from another carrier to State Farm with Matt."

"When we moved to Western Springs from out of state, we were grateful to find Matt Gross State Farm. Lorrie took care of the "insurance move." She has a wealth of experience & was wonderful with follow-through, keeping me posted with status updates. (Thank you, Lorrie!) Matt also took the time introduce himself...much appreciated, because although one can do most "insurance stuff" online, when it really matters, face-to-face is important. I understand that there are more State Farm agents in the USA than there are McDonald's. Having worked for two of the very best of those agents, I confess I'm very picky about insurance agencies. Lorrie & Matt made our transfer easy--and made the decision to choose Matt Gross State Farm even easier!"

"Matt was able to save me money on car and home insurance. Lorri and the rest of the office staff are friendly, knowledgeable and so helpful! I am very happy with State Farm and highly recommend."